What is your return policy?

  • If the item is defective, we will accept an exchange within 14 days of the delivery date. Please email support@lavishs.com for exchanges and include "Exchange" and your order number in the subject line. Otherwise *ALL Sales Are Final*

Do you ship worldwide?

  • YES, we are pleased to say that worldwide shipping is available.
  • Free USA Shipping!

Where is your company located?

  • Alpha Style Co. is manufactured and shipped from Asia.

How long will it take to receive my order?

TO

FREE SHIPPING TO USA

USA

 7-18 business days

Canada

 10-34 business days

International

 10-34 business days

Please note: Quality does take time! These shipping time frames are guided estimations and are NOT guarantees. Please do not contact us asking where your package is if the above business days have not passed since you placed your order.

May I get a tracking number?

  • Yes of course! All orders include tracking after the order is processed (1-4 days). Email: support@lavishs.com if you are missing a tracking number and we will send you one at our soonest convenience. Please note that the order number is not your tracking number. 

Where can I track my order?

Will you email me when my order is shipped out?

  • Of course! You will get a confirmation email after you have placed your order, and another when your order is dispatched. If you do not get any emails, please double check you entered the correct email address!

I ordered multiple items, will everything arrive together?

  • Most likely not. Our products are made-to-order, and some items can take longer to make than others after your order is placed. Because of this, we ship out each item as soon as it is complete rather than waiting for any other item(s) to be ready. This saves a lot of space in our facility by not having idle packages waiting to be shipped and ensures the most efficient delivery possible for each order.

How can I pay?

  • We currently accept both PayPal and credit card payments! You do not need a PayPal account to pay.

Which sizing chart(s)?

  • If there is a sizing chart in the Description (boxed in Red below), then please follow those measurements only for that particular product. 
  • If there is no sizing chart found in the Description, then please click (circled Red below) and follow the Size Chart's measurements.

 

Use the SIZE CHART for every product UNLESS there is already one found in the Description first!
If you have any questions, please email: support@lavishs.com
Thank you.